Shipping policy
Shipping Policy – Street11
At Street11, we aim to deliver your order quickly, safely, and hassle-free across Pakistan.
Delivery Coverage
We currently deliver nationwide across Pakistan through trusted courier partners.
Order Processing
- All orders are processed within 24–48 hours after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- Orders may require confirmation via call or WhatsApp before dispatch
Delivery Time
- Estimated delivery time: 3–6 working days
- Major cities: usually faster delivery
- Remote areas: may take slightly longer
Delivery timelines can vary due to:
- Courier delays
- Weather conditions
- Public holidays or peak seasons (Eid, sales, etc.)
Shipping Charges
- Shipping charges will be calculated at checkout
- Free shipping may be offered on selected promotions or order values
Cash on Delivery (COD)
- COD is available nationwide
- Street11 reserves the right to confirm orders before dispatch
- Repeated order cancellations may lead to COD restrictions
Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or WhatsApp
- You can track your parcel directly through the courier’s website
Delivery Issues
Street11 is not responsible for delays caused by:
- Courier service issues
- Incorrect address or contact details
- Customer unavailability at the time of delivery
Couriers typically attempt delivery 2–3 times before returning the parcel
Important Notes
- Please ensure your address and phone number are correct
- Orders cannot be modified once dispatched
- During high-demand periods, deliveries may take slightly longer than usual
Need Help?
For any shipping-related queries, feel free to contact us via:
- Instagram DM
- WhatsApp support